SHIPPING POLICY

Order Cancellation

Please be aware, once an order is placed, we can't cancel the order, as it begins processing immediately. However, once your order arrives to you, you may reach out to our support team in order to start the return process. Once you return your order, we can process a refund.

Priority + Insured Shipping

If you've selected Priority + Insured shipping, you will be given the option to have your order reshipped, or refunded if the order is lost in transit.

If you ordered using "Free Shipping" or "Priority Processing" we will reship your package if it is lost during transit.

Lost/Missing Packages

Vezora is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

Customs

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Shipping Time

Shipping time varies by location. These are our estimates (excluding our 2–3 day processing time and any customs/clearance delays):

• United States: 7–15 Business Days

• Canada, Europe: 7–15 Business Days

• Australia, New Zealand: 7–15 Business Days

• Central & South America: 15–25 Business Days

• Asia: 7–15 Business Days

• Africa: 15–30 Business Days

Maximum delivery time: 20 business days.

Tracking Information

You will receive an email with a tracking number once your order is shipped. Please note that sometimes due to free shipping, tracking may not be available.

If your tracking says "No Information Available at the Moment": For some shipping companies, it takes 2–5 business days for tracking information to update. If your order was placed more than 5 business days ago and there is still no information, please contact us.

Contact: shopvezora1@outlook.com

Phone: +44 7911 234567